- About Michigan IME- 

Let us be the bridge between your claims management and its resolution!

Thank you for visiting Michigan IME, LLC.  We appreciate your interest in our business!  We have over 20 years combined experience within the IME industry and we take pride in the fact that we are an all women owned organization specializing in the scheduling of independent medical exams and associated services, throughout the state of Michigan.  We incorporated in 2014 and have been growing ever since. We are continuously adding to our panel of health professionals from all specialties who are board certified and in private practice. In addition to doctors and surgeons on our panel, we have also added Nurses, PharmD's, and Physical Therapists to help our clients as they manage their cases. Our number one focus is providing our clients with the best customer service possible . Our goal is to always stay in constant communication regarding the status of your IME/Review of Records from scheduling until delivery of your report. Based on the allegations we can help identify the appropriate specialty to use for your particular claim. We have the ability to interview numerous experts for you and provide CV's of the physicians we believe would be most appropriate for your case.  Our cost is very competitive and every exam is quoted prior to taking place.  

Please feel free to contact us for any additional information as we always available to assist you!    

Our mission is to provide the following:

• Customer Service - Focusing on prompt service and communication regarding your requested IME exam. 

• Timely Service - From the moment we receive a referral, our goal is to work promptly and efficiently until you receive your final report. Our average turn around time for reports is 3-7 days after the exam takes place

• Quality Physicians - Every physician is rigorously credentialed for their appropriate license and certification

• Quality Reports - Completed by independent contractors who consistently report their medical opinions accurately, objectively and  timely.

• Assistance -With selecting the correct physician for your requested evaluation

• Helping With Any Additional Services-  Scheduling of Diagnostics, Transportation and Translation are all available upon request

• On site exams

• Medical Record Copy & Pick Up - Individual Marketer assigned to your account

• Physician Cover Letters

• Physician Seminars and Lunch and Learns

• Same Day Verbal’s

• RUSH REPORTS

• IME Appointment Reminder Calls 24 Hrs Prior

• Cite Letters Including Directions and Map

 We will strive to provide you with the best possible one-on-one client service while also delivering  the highest quality IME report, provided by experienced, independent medical physicians.  We have an extensive variety of specialists located throughout the state of Michigan who are either in active private practice and or serve as consultants to active private practices and Board Certified. They are knowledgeable and well versed within Auto, Workers Compensation, Liability, FMLA and Disability guidelines. We have competitive industry pricing and welcome any additional inquiries that you may have regarding our services. 

 Please feel free to contact us at 248-565-8235.  

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- WORK FLOW Process-

1. Obtain referral via email, phone, fax or in person. 

2. Client will be updated within 24 hours after referral is received

3. Selection of the appropriate board certified, active practice physician to evaluate or review claimant, claimants medical and history

4. Set up appointment date and time

5. Price quote for exam will be given to client for review 

6. Send a cite letter as well as a map to the appropriate parties

7.  Obtain questions/cover letter from client as well as medical records

8. A reminder call will be made the to examinee / attorney (if represented) 3 days and then again 24 hours prior to the appointment. 

9. Evaluation occurs at evaluating physicians private/treating practice

10. Client will be notified that the claimant either did or did not show for their exam.  

11. Dictation will happen within 24 hours of exam 

12. Transcription of dictation

13. A Quality Analyst with 20+ years of industry experience, familiar with medical terminology and who can appropriately review the report to ensure that all of the questions have been answered and clear of any grammatical errors.  

14. Report and invoice will be submitted to insurance adjuster or attorney who set up the IME or ROR

15. A report is issued 1-14 days after the date of evaluation.  Michigan IME will notify the referral source if a report will be completed outside the above listed time frame.  If a report is delivered past this standard time frame, the appropriate party will be updated of the delivery status every 48 hours. 

To our valued clients:

We know you are concerned about COVID-19. As your partner in providing the best possible Independent Medical Exams we want you to know that the safety of your employees and customers is our top priority. To keep everyone healthy amid growing concerns, Michigan IME is taking additional steps to be extra vigilant.

We know it is important that examinees attend their scheduled evaluations and the physicians they are seeing also know this, however, over growing concerns with COVID-19 it may become necessary to postpone these evaluations for 2-3 weeks. The physicians we work with have to protect themselves, the examinees and their staffs. We will be calling and asking the examinees questions 1 day before to remind them of their upcoming appointment. We will be asking them the following questions for everyone’s safety.

If you have had any of the following symptoms of illness in the last 48 hours, we ask that you call your work comp adjuster, auto carrier, HR Rep, attorney or our office at 248-565-8235. We are working closely with the physicians who preform the IME’s and will rescheduled anyone who has symptoms of illness quickly and efficiently. If an examinee states they have any of the below symptoms we will have to reschedule for everyone’s safety.

• Runny nose

• Nausea or diarrhea

• Sore throat

• Cough

• Shortness of breath

• Fever of higher than 100.0 degrees

• Flu or cold symptoms

• Body/muscle pain / fatigue

• Loss of taste or smell

• Been in direct contact with anyone with confirmed Covid-19 in the last 14 days

If anyone comes with these symptoms, the physicians staff will ask you to call our office to reschedule.

Please wear a mask to your appointment and use hand sanitizer and/or wash hands for 20 seconds prior to coming in.

Thank you for your help and cooperation with this during this time. Keeping everyone safe and healthy is our goal. If you have any questions reach out to us anytime at 248-565-8235.

Sincerely,

Michigan IME